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Newsletter

IMPORTANT: WE DELIVER WORLDWIDE, VIA FIRST CLASS NATIONAL POSTAL SERVICES or DHL EXPRESS.

ECONOMY SHIPPING COST - STANDARD

ECONOMY DELIVERY	up to 5 kg
EUROPE	€10.00
Everywhere else	€13.00

EXPRESS AIR SHIPPING COST - PREMIUM WITH DHL

Depends on the weight of the parcel:

EXPRESS DEIIVERY	Period	0.01 - 2.00 kg	2.01 - 5.00 kg	5.01 - 10.00 kg
EUROPE	1-2 days	€25.00*	€45.00*	€55.00*
Everywhere else	2-3 days	€30.00*	€45.00*	€65.00*

* Note that the Express shipping cost is not fully refundable if you are returning a full order. ZeazooKids will refund the delivery cost up to the economy price levels.

PLACING THE ORDER

Once your payment has been processed you will be sent an automated email to confirm your payment as received. Then, оur consultant will contact you via email to confirm order and parameters and to inform you on the expected delivery period.

Generally, we need 5-7 working days* to produce your order if it is not in-stock. We have different models and standard sizes in store, so we may be able to offer in-stock products similar to your original choice if you need a faster delivery.

* Due to the specific nature of the boots manufacturing, September and October are our busiest months and the production period may be prolonged.

Once we ship your parcel, you will receive two automated emails: one with "your order has been shipped" status and another with tracking information so you can check the delivery's status online.

DISPATCHING THE ORDER

Packages are generally dispatched within 1 day after the products are produced/you place an in-stock order and are shipped as priority mail that takes about:

Shipping in working days	Economy	Express
EUROPE	4 - 8	1 - 2
USA & Canada	7 - 15	1 - 2
Everywhere else	7 - 10	2 - 3

Economy shipping for Europe: usually 4-8 working days (order-to-delivery wait time: 2-3 weeks).

Economy shipping for everywhere else: usually 7-15 working days (order-to-delivery wait time: 3-4 weeks).
Express shipping for Europe, USA and Canada: 1-2 working days (order-to-delivery wait time: about one week).

Express shipping for everywhere else: 2-3 working days (order-to-delivery wait time: 1-2 weeks).

IMPORTANT: We cannot guarantee delivery by a particular date for the Economy shipping option. Sometimes the delivery period is longer than those described above, due to courier service delays and/or force major reasons.

We will provide a tracking number for your delivery to check its status online.

COURIER

Some parcels with Economy shipping will be delivered by your national postal service and others by a local shipping company or DPD.

Parcels sent with Express shipping are always delivered by DHL.