Last Product Reviews

SHELL Pink
SHELL Pink
Sind schon unsere 2. Sandalen. Kind zieht sie gerne an. Einzig die Grössenangaben stimmen nicht gan ...
Jul 7, 2020
0 1 2 3 4 (3 reviews)
LEO Gray with Red
LEO Gray with Red
Satisfied as always. This is the 7th pair i have for my kids and the walk on it every summer. Best ...
Jul 6, 2020
0 1 2 3 4 (1 review)
GOBY Coral Pink
GOBY Coral Pink
Sandals are great, light. My daughter loves them.
Jul 5, 2020
0 1 2 3 4 (3 reviews)
MARLIN Multicolored
MARLIN Multicolored
Good sandals - soft and fleksibel. My child loves them and uses them every day. Good service. Long ...
Jul 1, 2020
0 1 2 3 4 (1 review)
GOBY Blue with Light Blue
GOBY Blue with Light Blue
My Son loves his new Sandals. Sometimes he don't like wear shoes but not this one. The Material is g ...
Jun 30, 2020
0 1 2 3 4 (1 review)
View All Reviews

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Home > Shipping, return and guarantee> SHIPPING

   

 ! You can see our "DAILY DELIVERY UPDATE" for Economy shipping here. 

 !! Two weeks production period because of high volume of orders and 
 limited staff due to COVID-19 prevention measures.


Dear customers and friends, we are all facing a hard period now. 
Our staff and their families are healthy and safe now. We believe it will continue like that. 

We took the following precautions measures:
  1. Our employees know that if someone feels symptomns they must stay at home and inform us, so that we can take adequate measures.
  2. Our production employees work in a large space. Each of them has 20 m2 individual space, which allows more than 3 m safe distance between them. 
  3. We follow strict hygiene procedures and provide the necessary consumables in order to maintain personal and work space hygiene.
  4. Our Sofia-based showroom is closed.
  5. Our administration works remotely, except on shipping days. One person packages and ships the parcels in a room and we work on shifts to compensate for that.
  6. According to our shipping company some deliveries could be delayed with 2 to 10 working days compared to the listed periods below. They provide us with daily updates on the affected destinations.
  7. If you want a faster delivery we recommend ordering from our SALE category where we offer mostly in-stock products or choose DHL Express shipping.
  8. Although we have taken all necessary precautions, if you feel worried, you can wait for 24 hours before you put the shoes on.
We wish you to stay healthy and safe, close to your loved ones!
________________________________________________________________________________________________________________________


SHIPPING TARIFFS:

ECONOMY SHIPPING COST - STANDARD, UP TO 5 KG

EUROPE - €10

EVERYWHERE ELSE - €16



EXPRESS AIR SHIPPING COST - PREMIUM WITH DHL

Depends on the weight of the parcel:

EXPRESS DELIVERY

Period

0.01 - 2.00 kg

2.01 - 5.00 kg

5.01 - 10.00 kg

EUROPE

1-2 days

€25*

€35* 

€55* 

EVERYWHERE ELSE

2-3 days

€30* 

€45*

€65*

* Note that the Express shipping cost is not fully refundable if you are returning a full order. ZeazooKids will refund the delivery cost up to the economy price levels.

PLACING THE ORDER

Once your payment has been processed you will be sent an automated email to confirm your payment as received. Then, оur consultant will contact you via email to confirm order and parameters and to inform you on the expected delivery period.

Generally, we need 5-7 working days* to produce your order if it is not in-stock. We have different models and standard sizes in store, so we may be able to offer in-stock products similar to your original choice if you need a faster delivery.

* Due to the specific nature of the boots manufacturing, September and October are our busiest months and the production period may be prolonged.

Once we ship your parcel, you will receive two automated emails: one with "your order has been shipped" status and another with tracking information so you can check the delivery's status online.

DISPATCHING THE ORDER

Packages are generally dispatched within 1 day after the products are produced/you place an in-stock order and are shipped as priority mail that takes about:

Shipping
in working days

EconomyExpress

EUROPE

4 - 81 - 2

USA & Canada

7 - 151 - 2

Everywhere else

7 - 152 - 3

  • Economy shipping for Europe: usually 4-8 working days (order-to-delivery wait time: 2-3 weeks).
  • Economy shipping for everywhere else: usually 7-15 working days (order-to-delivery wait time: 3-4 weeks).
  • Express shipping for Europe, USA and Canada: 1-2 working days (order-to-delivery wait time: about one week).
  • Express shipping for everywhere else: 2-3 working days (order-to-delivery wait time: 1-2 weeks).
 

IMPORTANT: We cannot guarantee delivery by a particular date for the Economy shipping option. Sometimes the delivery period is longer than those described above, due to courier service delays and/or force major reasons.

We will provide a tracking number for your delivery to check its status online.

COURIER

Some parcels with Economy shipping will be delivered by your national postal service and others by a local shipping company or DPD.

Parcels sent with Express shipping are always delivered by DHL.