Last Product Reviews

LEO Light Blue
LEO Light Blue
Great as always
Mar 30, 2020
0 1 2 3 4 (1 review)
ROBIN Blue Slippers In-Stock
ROBIN Blue Slippers In-Stock
The shoes are very good quality, nicely shaped and beautiful colour. They work well as school indoor ...
Mar 24, 2020
0 1 2 3 4 (1 review)
YETI Purple with Sheepskin
YETI Purple with Sheepskin
Perfect shoes! Used in Finland in light winter weather. Maybe not enough for -20C or below for our k ...
Mar 20, 2020
0 1 2 3 4 (2 reviews)
YETI Sheepskin In-stock EU 27-28 and 29 SALE
YETI Sheepskin In-stock EU 27-28 and 29 SALE
I keep buying the yeti boots for my son since he started walking: they're greatthe only thing th ...
Mar 17, 2020
0 1 2 3 4 (2 reviews)
LEO in Vegetable Tanned Leather
LEO in Vegetable Tanned Leather
Great shoes
Mar 11, 2020
0 1 2 3 4 (3 reviews)
View All Reviews

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Home > Shipping, return and guarantee> SHIPPING


You can see our "DAILY DELIVERY UPDATE" for Economy shipping here.



______________________________________________________________________________________________________________________


Dear customers and friends, we are all facing a hard period now. 
Our staff and their families are healthy and safe now. We believe it will continue like that. 

We took the following precautions measures:
  1. Our employees know that if someone feels symptomns they must stay at home and inform us, so that we can take adequate measures.
  2. Our production employees work in a large space. Each of them has 20m2 individual space, which allows more than 3m safe distance between them. 
  3. We follow strict hygiene procedures and provide the necessary consumables in order to maintain personal and work space hygiene.
  4. Our Sofia-based showroom is closed.
  5. Our administration works remotely, except on shipping days. One person packages and ships the parcels at a time and we work on shifts to compensate for that.
  6. We do not have direct contact with the courier staff. 
  7. According to our shipping company some deliveries could be delayed with 1 to 2 working days compared to the listed periods below. They provide us with daily updates on the affected destinations.
  8. If you want a faster delivery we recommend ordering from our SALE category where we offer mostly in-stock products.
  9. Although we have taken all necessary precautions, if you feel worried, you can wait for 24 hours before you put the shoes on.
We wish you to stay healthy and safe, close to your loved ones!
________________________________________________________________________________________________________________________


OUR NEW SHIPPING TARIFFS ARE:

ECONOMY SHIPPING COST - STANDARD, UP TO 5 KG

EUROPE - €10.00  FREE

EVERYWHERE ELSE - €13.00 FREE



EXPRESS AIR SHIPPING COST - PREMIUM WITH DHL

Depends on the weight of the parcel:

EXPRESS DELIVERY

Period

0.01 - 2.00 kg

2.01 - 5.00 kg

5.01 - 10.00 kg

EUROPE

1-2 days

€25* - €20

€35* - €30

€55* - €50

EVERYWHERE ELSE

2-3 days

€30* - €25

€45* - €40

€65* - €60

* Note that the Express shipping cost is not fully refundable if you are returning a full order. ZeazooKids will refund the delivery cost up to the economy price levels.

PLACING THE ORDER

Once your payment has been processed you will be sent an automated email to confirm your payment as received. Then, оur consultant will contact you via email to confirm order and parameters and to inform you on the expected delivery period.

Generally, we need 5-7 working days* to produce your order if it is not in-stock. We have different models and standard sizes in store, so we may be able to offer in-stock products similar to your original choice if you need a faster delivery.

* Due to the specific nature of the boots manufacturing, September and October are our busiest months and the production period may be prolonged.

Once we ship your parcel, you will receive two automated emails: one with "your order has been shipped" status and another with tracking information so you can check the delivery's status online.

DISPATCHING THE ORDER

Packages are generally dispatched within 1 day after the products are produced/you place an in-stock order and are shipped as priority mail that takes about:

Shipping
in working days

EconomyExpress

EUROPE

4 - 81 - 2

USA & Canada

7 - 151 - 2

Everywhere else

7 - 152 - 3

  • Economy shipping for Europe: usually 4-8 working days (order-to-delivery wait time: 2-3 weeks).
  • Economy shipping for everywhere else: usually 7-15 working days (order-to-delivery wait time: 3-4 weeks).
  • Express shipping for Europe, USA and Canada: 1-2 working days (order-to-delivery wait time: about one week).
  • Express shipping for everywhere else: 2-3 working days (order-to-delivery wait time: 1-2 weeks).
 

IMPORTANT: We cannot guarantee delivery by a particular date for the Economy shipping option. Sometimes the delivery period is longer than those described above, due to courier service delays and/or force major reasons.

We will provide a tracking number for your delivery to check its status online.

COURIER

Some parcels with Economy shipping will be delivered by your national postal service and others by a local shipping company or DPD.

Parcels sent with Express shipping are always delivered by DHL.